iVapebest

In the beautiful city of New York, we frequently found like-minded friends who were disillusioned with the dominant electric dab rigs in the market. We saw competitors with exorbitant prices and a lack of service support. We believed there was a need for genuinely top-quality products in the market. So, my friends and I decided to start a business to bring a better experience to consumers.

Our core mission is to deliver exceptional products and superior service. We chose a challenging path: from project initiation, design, to R&D, it takes at least a year. We meticulously refine our products, ensuring every stage from design to manufacturing meets our high standards. If issues arise, we promptly recall and return to the factory until the product aligns with consumer needs. We understand that a good product is not just about aesthetics and functionality but should also have longevity.

With this in mind, we're committed to providing fast, first-class customer service. We don't want to be just another company chasing profits at the expense of customer needs. Our goal is to establish a genuine, trust-filled relationship with our customers. Therefore, we offer a 30-day unconditional return policy and a 1-year product warranty. Additionally, we sell all replacement parts at cost, ensuring our customers always come first.

In an era where profits often eclipse value, we aspire to be a unique voice, delivering real value through our products and services. This is our pledge, and it defines our culture.

Thank you for choosing us, trusting us, and joining us on this extraordinary and wonderful journey.